Tenant FAQs

Answers to your frequently asked questions

  • Can you hold a place before I apply?

    No, we usually have multiple applications for each property at the same time. The property will go to the most qualified candidate that get his or her application in first.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    No. We require first month’s rent after approval of application and upon signing the residential lease agreement. Then the security deposit and any other applicable fees will be due at move in.
  • Is the deposit refundable?

    Yes. After any funds needed to get property to the condition it was at move in (except normal wear and tear). Security deposits minus repair outside of normal wear and tear will be sent within 30 days from the lease end date. Please remember to provide a forwarding address!
  • Who needs a cosigner?

    Anyone who does not qualify independently may require a co-signer. We prefer full term of rent paid upfront rather than a cosigner.
  • How old do you have to be to apply?

    We require all tenants on the lease to be 18 years or older.
  • You have a property I want to rent. How do I apply?

    All application is submitted via Rental History Report. Fill out application found on this website. Pay $50.00 application fee via website.
  • How do I pay rent?

    We offer a Tenant Portal on our website. The process is quick and easy.
  • I want to get a pet. What do I do?

    We will review with the application and ask you to provide information so the pet can be vetted. If the application is approved you will pay $44 for the first pet, then additional $28 per pet. If a pet is accepted after the lease is in effect, then a pet addendum is drawn up for all parties to sign.
  • I want to move out, but my roommate wants to stay. What do I do?

    Pay fee equal to two month’s rent (tenant replacement) or buyout lease. Your lease agreement will be terminated and a new one written up for roommate if he/she qualifies.
  • My lease expiration is coming and I want to move out. What do I do?

    Provide written notice at least 60 days prior to the lease end date. Ensure property is clean and is in the condition you received it (minus normal wear and tear) by the lease end date. We will begin marketing the property to rent 30 days prior to the lease end date. During this time, we will put a lockbox on the door and a sign in the yard. You must reasonably allow for showings of the property during the last 30 days. If you do not want a sign in the yard, lockbox on door and showings during the last 30 days. You can pay fee equal to one month rent.
  • Who is responsible for paying for repairs & maintenance requests?

    Tenants are also 100% responsible for all repairs/maintenance damaged caused by them. If repair is caused by normal wear and tear the cost is covered. If it is a result of negligence or excessive wear and tear the tenant will be responsible. If we come to a property at a scheduled agreed upon time for a repair or any other reason and were denied access in anyway, a $65.00 fee will apply.